1. Controller and contact
Pakoline determines the purposes of processing for platform accounts and operations. Privacy questions and rights requests can be sent to pakoline.eu@gmail.com. Identity may be verified before a data request is fulfilled.
2. Data we process
Depending on role and use, data includes account and contact details, verification records, vehicles, orders, offers, agreements, messages, files, device and security logs, approximate or precise location during active tracking, advertising events and support correspondence.
3. Purposes and legal grounds
Data is used to provide the service and perform user contracts, secure accounts, match transport, enforce permissions, prevent fraud, answer complaints, meet legal duties and pursue legitimate interests in reliable marketplace operation. Optional communications or non-essential technologies rely on consent where required.
4. Recipients and transfers
Data is shared only with authorized transport participants, contracted service providers and public authorities when legally required. Each tracking or file projection is limited by role and purpose. International transfers, if used, require an approved legal safeguard.
5. Retention and security
Retention depends on operational, evidence, security and legal needs. Location details are kept no longer than necessary for trip evidence and incident handling, then deleted or aggregated. Controls include private storage, access checks, encryption where appropriate, malware scanning, audit logs and session protection.
6. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection and may withdraw consent without affecting earlier processing. You may also complain to the competent data-protection authority.